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January 2021 Lockdown update

January 2021 Lockdown update

 

Following the recent government announcement regarding the new lockdown, which came into effect 5th January 2021, I would like to advise you on the steps West Heath Garage is taking to fully support the latest government measures.
 

In accordance with the Government guidelines from 5th January, our Service & MOT departments will remain open for appointment only Servicing, MOT and repairs. If you have a current service booking there is no need to cancel. If you are concerned about your vehicle for any reason, please contact our team today.

From Tuesday 5th January, our sales showrooms and external sales forecourts will be closed to the public. The Government however is allowing non-essential retailers to operate a click and collect, home test drive and home delivery service, so we will be able to continue to handover vehicles throughout this lockdown.

We are committed to providing you with a safe and secure service and have put in place the below processes and services to ensure we can continue to provide you with the highest quality customer service we can in these trying times: 

Service & MOT

  • Open for business as usual
  • All vehicles sanitised
  • Covid Friendly waiting area (2 customers maximum)
  • Local collection and delivery

Sales

  • Click and Collect service
  • Home test drive 
  • Free nationwide delivery
  • 14-day money-back guarantee
  • 2 year RAC warranty
  • 12 month RAC breakdown

 

Our sales teams will continue to take enquiries for both new and used vehicles which you can view on our website www.westheath.co.uk.
 

Please rest assured, all vehicle handovers will take place in a COVID safe area to ensure both colleague and customer safety.
 

We hope you, your family & friends are safe in these trying times and we are here to support you with any sales, aftersales & service enquiries.

 

Kindest Regards

 

Nigel Ellis

 

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